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Turbo Team

Good Local Lexington Ky, Plumbing Service Is Always Welcome

As a homeowner experiencing an unfortunate and inconvenient plumbing issue, is there a more helpless feeling than finding a reliable plumbing service provider to help? The nerve-fraying waiting while the problem persists can lead to undue stress. This frustration can be further compounded by the uncertainty of whether or not you hired the right team to fix the problem. At Turbo Plumbing Pros, we do not like it when our clients feel that kind of helplessness, and that’s why we specialize in offering the best and fastest local plumbing service possible for Lexington and the surrounding counties, for those 24/7 emergency services for those situations that cannot wait.

At Turbo Plumbing Pros, our number one priority is YOU! In addition to providing a quick and efficient response to any plumbing situation, whether it’s an emergency or a preventative maintenance inspection. Our team takes a great deal of pride in our level of cleanliness we bring to all of our calls, even the potentially messy ones, with the goal of leaving your home or business in better condition than it was when we arrived. 

To understand a little bit more about our process of going above and beyond to help our customers, one of our lead plumbers, Chris Livingood, shared some thoughts about what sets Turbo Plumbing Pros apart from the numerous choices you have in the plumbing marketplace:

Chris Livingood

“Our team strives to provide a thorough, proactive approach to the plumbing system and water quality in an effort to prevent future issues for our clients. We are aware that most plumbing issues we face are reactive calls for service, and because of that, we offer education for our clients to help prevent any additional potential emergencies. With our vast experience, we are able to foresee potential problems before they develop into major inconveniences or catastrophes.

This level of foresight allows us to empower our clients on how to avoid many potential plumbing emergencies. While our job consists mainly of ‘broke/fix it’ service calls, at Turbo Plumbing Pros, we believe it is our responsibility to empower our clients to take a preventative role regarding their plumbing system, which ultimately provides them with much-needed peace of mind. We strive to give our clients a professional, clean experience without any of the unwanted messes that can come with these kinds of service calls.” 

Chris goes on to share this story of how a good local Lexington plumbing company with an unmatched commitment to customer satisfaction can make all the difference between a maintenance call and an emergency plumbing service call:

“Once, we had to perform a client service call due to a kitchen sink not draining correctly. After successfully clearing the drain blockage, we explained how we utilize a proactive approach in the hopes that we can prevent any future calamities. 

At no extra charge, we completed a plumbing inspection on her residence and found the water heater was approximately 15 years old. Because of its age, it had extreme corrosion on the galvanized cold and hot water supplies. These threaded and galvanized nipples are set inside the top of the water heater so it can be connected to the water service. Unfortunately, the corrosion was so bad, the water heater was at the point of failure. We advised the client of our concern and suggested a course of action that would allow her to avoid water damage in her finished basement. 

She agreed with our assessment and expressed her gratitude for taking the extra time to ensure her home was safe from water damage. As we cut the copper water lines above the corroded galvanized nipples, we found our assessment was correct. The galvanized nipples disintegrated from the slightest movement, making her water heater essentially unusable. After installing her new water heater, we gave her a tutorial on proper maintenance and emergency shut off procedure, using her old water heater as a visual to help her understand the issues that may arise as the new water heater ages.”

It is this type of care we have for our customers which drives us to be the best plumbing company in our industry. If the security that comes from knowing your house’s plumbing is behaving as expected is something you’re searching for, the experts at Turbo Plumbing Pros offer top-notch industry know-how and a level of customer care that is second to none. Whether you need annual maintenance or emergency needs, call us today, speak with one of our care specialists, and we will be there as quickly as we can working diligently to return that level of security and comfort to you and your loved ones.

Our team of dedicated professionals strives to be Central Kentucky’s most dependable plumbing service team. So if you’re scrolling through the endless list on your mobile device, or computer, searching Google for “plumbers near me” or “emergency plumbing services near me,” call the Turbo Plumbing Pros at 859-667-1677 instead. Our rapid response team will restore your level of comfort and security in a jiffy!